Virtual Banking

Virtual Banking

Only at Bank of Abyssinia, discover more ways to bank than ever

Bank of Abyssinia proudly introduces the new self-service machine that hosts the service of branch banking through our excellent and friendly virtual tellers from the comfort of any ITM corner. Experience, virtual banking from Bank of Abyssinia for instant, easy and convenient banking at your suitable locations.

Let us introduces you to virtual banking

Virtual banking conducted through the use of An Interactive Teller Machine (ITM) creates the hybrid experience of using an Automated Teller Machine (ATM) and working with a live teller. Sometimes called a virtual teller, ITMs contain the machine automation for handling currency, accepting checks, scanning identification, and printing receipts. They also add a human element to the transaction through digital communication tools that connect with a remote, live person within the bank. Similar to using Skype on a personal computer, ITMs allow voice communication (over a speaker or a private handset), video conferencing, and chat.


  • Availblity24/7: available without any exception
  • User Friendly; the system is simple and understandable
  • Security options; it’s an indoor service like branches
  • Faster service; small queues
  • Personalized convenient face to face transaction service; using video conference
  • Address concerns and questions immediately; any requests are answered at the moment


  • Cash Deposit to Local Currency Account
  • Foreign Currency Cash Deposit to Foreign Currency Account
  • Purchase FCY cash notes
  • Collection of Cheque and Banker’s Cheque
  • Cash Payment from Saving Account
  • Cash Payment from Local currency or foreign currency Current Accounts and Bankers Cheque
  • Payment for Local Money Transfer
  • Fund Transfer within BOA or any other bank
  • Request Digital products
  • Account opening

Virtual banking Locations

  • Tele-Medhianialem Branch
  • Getu commercial center (Africa avenue Branch)
  • Century Mall
  • Bole International Airport
  • Wello Sefer on Garad Mall
  • Sarbet on Africa Insurance Building
  • Meskel Flower on Tolip hotel
  • Bethel
  • 5 Kilo Next to National Museum of Ethiopia
  • IRLI at Gurd sholla
  • Bahirdar around St George Church
  • Gondar Maraki infront of Gondar University
  • Hawassa at Kerawud hotel
  • Dire Dawa
  • Bishoftu next to Bishoftu meneharia
  • Adama Menaharia
  • Jimma in front of four lion square
Call Now Button